Archive for January, 2010

Economy grows at 5.7 pct pace, fastest since 2003

Friday, January 29th, 2010

Wow. First the I-Pad, now this. Good news for our industry. Both can be game changers.

Economy grows at 5.7 pct pace, fastest since 2003 – Yahoo! Finance.

, On Friday January 29, 2010, 11:27 am

WASHINGTON (AP) — The economy’s faster-than-expected growth at the end of last year, powered by companies replenishing stockpiles, is likely to weaken as consumers keep a lid on spending.

The 5.7 percent annual growth rate in the fourth quarter was the fastest pace since 2003. It marked two straight quarters of growth after four quarters of decline. Growth exceeded expectations mainly because business spending on equipment and software jumped much more than forecast.

Still, economists expect growth to slow this year as companies finish restocking inventories and as government stimulus efforts fade. Many estimate the nation’s gross domestic product will grow 2.5 percent to 3 percent in the current quarter and about 2.5 percent or less for the full year.

That won’t be fast enough to significantly reduce the unemployment rate, now 10 percent. Most analysts expect the rate to keep rising for several months and remain close to 10 percent through the end of the year.

High unemployment and stagnant wage growth will likely keep consumers cautious about spending. Wages and benefits paid to U.S. workers posted a scant gain in the fourth quarter. And for all of last year, workers’ compensation rose by the smallest amount on records going back more than a quarter-century.

The economic recovery could falter if consumers, who account for 70 percent of economic activity, lack the income to ramp up spending.

“That’s why there’s so much hand-wringing right now,” said Brian Bethune, chief U.S. financial economist for IHS Global Insight. “Can the economy really sustain this? That’s the big question mark sitting out there.”

With hiring still weak, President Barack Obama has stepped up his focus on job creation. On Friday, he will outline the specifics of a proposal to provide tax cuts to small businesses that hire new workers. He touted the plan in his State of the Union address earlier this week.

The goal is “to encourage businesses to respond to rising demand and output by taking the plunge and hiring new workers again,” said Christina Romer, Obama’s top economic advisor.

About 60 percent of the fourth quarter’s growth resulted from a sharp slowdown in the reduction of inventories as firms began to rebuild stockpiles depleted by the recession.

Changes to inventories added 3.4 percentage points to the fourth-quarter growth, the Commerce Department said in its report Friday. Excluding inventories, the economy would have grown at a 2.2 percent clip, the government said. That’s an improvement from 1.5 percent in the third quarter.

Consumer spending rose 2 percent, down from a 2.8 percent rise in the third quarter. It added 1.4 percentage points to GDP growth.

A steep increase in exports also helped boost growth last quarter. The shipment of goods overseas rose 18.1 percent, far outpacing a 10.5 percent rise in imports. Net exports added 0.5 percentage point to GDP.

Government spending was actually a slight drag on growth in the fourth quarter: A small increase in federal spending was outweighed by a drop in state and local spending.

A drop in defense spending accounted for the decline. Federal government spending is likely to pick up and add to growth in the first quarter, Bethune said.

Business spending will likely boost economic growth for several quarters, Bethune said, though not likely enough to make up for sluggish consumer spending. Many companies are upgrading computers, cell phones and machinery as their equipment needs to be replaced just to maintain current levels of production.

In addition, many businesses have healthy balance sheets and don’t need to pay off the large debts that households are struggling with, Bethune added.

For now, the growing economy is benefiting companies up and down the supply chain. Ford Motor Co. this week reported higher fourth-quarter sales and its first annual profit in four years, as it recovers from the devastating downturn the auto industry.

Ford’s “recent success has benefited us,” said Tom Schumann, general manager of EC Kitzel & Sons Inc., a small cutting tool fabricator based in Cleveland, Ohio.

The company, which has 30 employees, bought a new machine tool in December and hired a new worker to run it, the company’s first hire since last spring. Still, many of the company’s suppliers are struggling.

“I’m not totally convinced we’re out of the woods yet,” Schumann said, referring to the economy.

Friday’s report is the first of the government’s three estimates of gross domestic product and is likely to be revised. The government initially estimated third quarter growth was 3.5 percent, which was later revised down to 2.2 percent. The next estimate will be released Feb. 26.

The report provided an upbeat end to an otherwise dismal year: The nation’s economy declined 2.4 percent in 2009, the largest drop since 1946. That’s the first annual decline since 1991.

Ten Ways to Mix Direct Mail and Social Networking

Thursday, January 21st, 2010

(Luckily, I have been slammed with new client presentations which require an incredible amount of pre-planning and research. So I have not had the time to write anything personally – although I have received some great questions about paper, ink, the Lacey Act, and how “green” is electronic marketing vs. print. I will be touching on all these when time permits, but in the mean time I will keep re-posting articles that I have found to be relevant to me or my clients.)

Ten Ways to Mix Direct Mail and Social Networking

If you’re like many mid- to large-sized businesses today, you’re probably experimenting with online customer communities. But smart marketers realize that no single channel should be relied on to reach consumers. So we’ve decided to offer a few tips for those of you looking for fresh ways to mix your mail, digital and other media to promote an engaging marketing message.

Remember: In these new forums, community is content. By leveraging contributions from your customers and promoting interactive features on your Web site, you can revitalize direct mail content. Consider, then, these 10 ideas:

  1. Make a direct-mail piece a membership card to your exclusive community – Mail recipients a unique code they can use to gain access to a members-only area with exclusive offers and information.
  2. Surprise them with pertinent mail offerings — Despite what some think, Web-savvy customers do enjoy relevant mail offerings. Drive members from the computer to the mailbox by letting them provide their mailing addresses in exchange for special offers – coupons, product samples, etc. — made exclusively through the mail.
  3. Get members to nominate their friends – Every page on your website should have an option for visitors to share it with a friend. Expand that with the option to key in a mailing address. Members of your community can nominate friends to receive a membership card by mail or kick off a members-only coupon.
  4. Create a contest – Invite members to write a slogan, upload a photo or share a relevant video. Use direct mail to invite prospects to go online, submit their entries and see what others have contributed. Arouse their curiosity and let members provide the content.
  5. Turn contest entries into direct mail – Have members of your online community vote on content, such as photos submitted by other members. Publish winning entries as a calendar and send it out via direct mail.
  6. Create a greeting card promotion – People love to send greeting cards to their friends, so make it part of your ongoing campaign. Give members a palette of creative greetings with images and slogans that relate to your business. Enable them to personalize the greetings and specify a mailing address. You do the mailing.
  7. Stage special online-only events – Drive direct-mail recipients to an interactive webcast or chat session with your CEO or a product-line visionary. Only visitors with the special tracking code on the mailer can participate. That makes the event special and gives you a way to track response.
  8. Rock the vote – Customers like to learn what other customers are thinking. Launch a survey or poll and promote it to your mailing list. Recipients can vote online and register to see results. You can even distribute results as a mailer.
  9. Tease them – Post a “Top Ten Tips” list and promote some of the items via direct mail. Drive recipients online to see the tips they missed. You can do the same with winning entries to a contest or even with advice submitted by your members.
  10. Take to the airwaves – Start a series of audio or video podcast interviews with thought leaders in your field. Burn the first five recorded programs on CDs and mail them as promotions. Invite recipients to visit your website and register to subscribe to future programs

By looking to your growing online community as a source of material, you can unlock treasure troves of new content to feed your direct-mail campaigns.

(originally published by Deliver Magazine and Written by Paul Gillin who is an author, speaker and writer who advises businesses on online marketing. He is the author of The New Influencers: A Marketer’s Guide to Social Media and the newly-published Secrets of Social Media Marketing.)

4 Proven Ways to Improve your Marketing ROI

Wednesday, January 20th, 2010

By Harvey Hirsch for “The Digital Nirvana” on January 18th, 2010

Learn how to wield data
The days of static messages being mass mailed to untested lists are rapidly coming to a close. The mass communications theories of the 60’s are being replaced with the personalization technology of the 21st Century. Savvy marketers are enjoying the benefits of parsing data to version messages and illustrative materials for these segmented prospects. This clever tactic insures that the right person now gets the best pitch with the right offers, in a specific time whether in print or on-line. It requires that data is collected, cleaned, massaged and deployed.

Learn the power of digital printing
With the evolution of high quality on-demand printing, the short run testing of variable messages is the most important step before rolling out any program. If done correctly, it will generate the attention necessary to drive prospect interest into the rest of the campaign. More importantly, it will become the force for successful marketing program roll outs. Here’s why. Test, test, test, in short, economical runs. Test your lead-in pitch, test your appointment-setting pitch, test your sales close strategies, in short stop thinking big expensive mail drops versus short, targeted dynamic mailers. Get instant results and modify to fine tune each phase. Then test again.

Learn non-traditional ways to incorporate direct mail into your multi-media campaigns
The merging of specially crafted messages working as part of any interactive, multi-touch marketing process elevates the print portion to the most critical element. In most cases, the highest response producing media can be the one that approaches the prospect in the most dynamic way and print has proven itself time and again as that medium. With the average business recipient being overloaded with messages on a daily basis, a well-conceived mailer will encourage interaction and acceptance in most recipients. This is very critical in getting your message to the frontal cortex of your prospect and not being discarded. For effective assimilation of information to take place it must get the reader emotionally. Very few email blasts can do that. Print still has the power to move resistance in the receiver, if addressing the need of each recipient individually.

More importantly, it is vital that the direct mail piece generates interest in nano-seconds. In order for this to take place, you may have to get away from the traditional rectangle and employ a shaped postcard or dimensional product. With traditional mailing programs generating an average of .005%, a personalized shaped postcard (fig.1) or personalized dimensional package (fig 2) can harvest double digit responses. Again, the website featured in the piece should support the program in order to make the hand off complete. This may entail upgrading your website to incorporate short videos that can explain more about the benefits of your service or product.

Learn how 21st Century marketing strategies are being deployed, and emulate them!
Attend the marketing seminars put out by your industry associations and listen to the experts. These professionals are sharing data culled from their experience and it will help you avoid pitfalls and poor launches for your programs and those of your clients. Read the books and articles by leading innovators in marketing to cull their experiences and replicate, in your own way, their process. Remember that marketing is not a one-shot process. Like branding and fishing, your hook must be in the water constantly in order to catch business.

OK, here’s one more very important tip.

Learn to position yourself differently
This is the hardest part but can be the difference between success and failure. It’s not easy thinking in non-traditional ways but in order to have your program stand out of the 3,500 daily messages your prospect receives you need to do more dynamic marketing. This also means that you have to re-think the way your media will reach the prospect and how much you will be willing to spend to get that contact. When putting a budget together, first define what the worth of a new customer is based on one-time sale, monthly activity or the life of that customer. If you can keep customers, what is the average spending per year? What would you be willing to spend in order to capture a new client? For instance, if a new client is worth $20k annually, with a gross profit of 40%, then, if you developed a program that would predictably deliver one new client appointment a week, it would be worth it to spend $10-12k on the program to develop it and $1k per week to maintain it. At the end of the year you would have generated around $1mm (if you closed every one) with a G.P. of $400k and a cost of approximately $60k. Not a bad R.O.I. and very attainable with the technologies currently available.

In today’s over saturated marketing message environment, the current cost of generating a real lead is between $600 and $1,500 per and going up rapidly. The average direct mail response rate which for years hovered at ½ of 1% has dropped significantly to 1/10th of 1% and in most cases, the mailing generated nothing. When you add up all of the costs associated with the 99.9% of the programs that fail to generate even a break-even return, short, targeted, personalized pitches stand out as more conservative to the accounting department and more dynamic to the marketers.
Your best opportunity to meet your next client is by letting them know what they are worth to you right up front.

I equate it to being able to take a potential client out for lunch and spending $100 to talk to them for an hour. Who wouldn’t want to take that opportunity? You may never get that chance if you use legacy marketing strategies. These strategies, hatched in the 60’s dictated that you get your static message out to as many people as possible for the lowest C.P.M. as possible and generate the national average (which in the 60’s hovered around 2%). This is like going to s single’s bar and winking at everybody hoping to get a date. You must start building dialog early in the relationship in order to build trust and than, need. All of your contact media must be part of the whole campaign. Websites designed 3 years ago are virtually obsolete now that bandwidth is wide enough to support streaming video and even interactive video. A good example is YouTube. This vast virtual storehouse of professional and not so professional video is a source for visual information as never before and captivates more watchers than any other site around. Make your site contain simple videos now and watch your analytics jump.

I have a Dream :: History Defines Us

Monday, January 18th, 2010

Tree-Huggers Rejoice! Sustainable Forestry Initiative Releases New Standard

Thursday, January 14th, 2010

From: WhatTheyThink Going Green » Sustainable Forestry Initiative Releases New Standard.

By Gail Nickel-Kailing on January 12th, 2010

Sustainable Forestry Initiative Releases New Standard

Sustainable Forestry Initiative® released a new forest certification standard supporting sustainable forest management. The result of an 18-month public review, the new SFI 2010-2014 Standard includes revisions that:

  • Improve conservation of biodiversity
  • Address emerging issues such as climate change and bioenergy
  • Strengthen fiber sourcing requirements to broaden the practice of sustainable forestry and avoid controversial or illegal offshore fiber sources
  • Embrace the Lacey Act amendments to prevent illegal logging
  • Expand requirements for logger training
  • Expand requirement for support for trained loggers and certified logger programs

The Standard is based on 14 core principles (5 more than the previous standard) that promote sustainable forest management, including measures to protect water quality, biodiversity, wildlife habitat, species at risk, and forests with exceptional conservation value. The Standard also has 20 objectives, 39 performance measures, and 114 indicators.

Some of the revisions include:

  • Illegal logging: Strengthens illegal logging provisions and includes a definition of illegal logging consistent with amendments to the Lacey Act in the US.
  • Fiber sourcing: Strengthens fiber sourcing requirement. SFI program must require the use of trained loggers and resource professionals when fiber is sourced from lands in North America that are not certified.
  • Logger training: Has expanded logger training requirements to address invasive exotic plants and animals, special sites, and emerging technologies and markets such as carbon offsets and bioenergy.
  • Certified loggers: Recognizes the emergence of logger certification programs, and requires, where possible, that program participants promote and support these programs.
  • International labor laws: Ensures that activities in SFI-certified forests respect the rights of workers and labor representatives according to the core conventions of the International Labour Organization (ILO).
  • Research: Expands the definition of relevant research to include environmental and social benefits, and environmental performance of forest products.
  • Best Management Practices: Program participants must follow best management practices, which means there are fewer issues around water quality and soil disturbance.
  • Forests with Exceptional Conservation Value: Clarifies the term “Forests with Exceptional Conservation Value,” and makes it clear they include areas with critically imperiled and imperiled species and communities.
  • Biodiversity: Promotes the conservation of biodiversity hotspots and high-biodiversity wilderness areas as defined by Conservation International.
  • Emerging Topics: Recognizes that sustainable forestry makes an important contribution to addressing climate change and adapting to changing ecosystems.
  • Biotechnology: Addresses the use of genetically modified trees under the research objective, because genetically modified trees are not commercially grown or available in North America.
  • Public Reporting: Requirements for public reporting have become a new objective for greater emphasis and transparency.

The SFI 2010-2014 Standard took effect on January 1, 2010 and participants have up to one year to implement the changes. The review process was launched in June 2008 and included two public comment periods and seven regional workshops

Watch for the interview with Kathy Abusow, President and CEO of SFI, to be published shortly.

Case Study :: How Cross Media (PURL’s) Generated a 16% average increase in sales

Wednesday, January 13th, 2010

(As mentioned, from time to time I will post case studies – this one is NOT from my company, so I have left both the name of the client and printer in)

Climb Every Mountain | Deliver Magazine.

October 7, 2009

W.L. Gore scaled new marketing heights by capturing customer data while driving sales and brand awareness

By Natalie Engler

Just before Christmas 2007, Sharon Cook, retail marketing manager at W.L. Gore & Associates in Newark, Del., sat in her home office watching her latest direct mail marketing campaign unfold in near real time.

As she looked on, outdoor adventure enthusiasts who had recently received postcards and e-mails clicked on personalized URLs (PURLs) and completed a survey about purchasing habits and travel plans.

“There was immediate gratification in seeing evidence that the campaign was working,” Cook recalls. “It gave me a clear window into the consumer activity.”

The campaign — titled “Take Me to Everest” — was designed to achieve three goals: to sell more Merrell-brand hiking shoes made with Gore’s waterproof GORE-TEX® fabric, to collect data for future marketing efforts and to build brand awareness.

“The idea originated because we had done direct mail in the past using a database to do a GPS location for someone’s address, and saying ‘Dear X, Come to the store closest to you,’” Cook explains. “Those mailings were successful for redemption and tracking.”

She’d heard that PURLs could make the connection between direct mail and the Web even stronger, and wanted to see if they could help her achieve her marketing goals and generate shoe sales during the busy holiday season.

As it turned out, the results surpassed her expectations. “Take Me to Everest” generated a 16-percent average increase in sales of GORE-TEX® footwear during the two-week campaign timeframe compared to the same period the previous year.

To develop the campaign, Cook enlisted Associates Graphic Services (AGS), a graphic communication company in Wilmington, Del. Because Gore sells its products directly to manufacturers, the company didn’t have direct relationships with end-user consumers. So Gore brought in a retail partner, Eastern Mountain Sports (EMS). EMS had a targeted database of outdoor-shoe consumers a perfect fit for the campaign.

Cook worked with Karen Keenan, director of marketing at AGS, to determine the best approach for the campaign, which ultimately included postcards and an e-blast, each with a PURL. The postcards, e-mail messages and PURLs all had a consistent graphical look and feel. Each piece featured a Merrell hiking shoe and a youthful climber (both male and female) standing before a majestic mountain rising out of the clouds. The campaign featured 30,000 postcards and 30,000 e-mail messages sent to EMS customers.

The visuals were customized based on the recipient’s gender: women received postcards and e-mails showing a female climber (“Catherine”) and a woman’s hiking shoe, while men received materials displaying a male climber (“Anthony”) and a man’s hiking shoe. The text included two different incentives. One was a free gift of an aluminum water bottle or pedometer with the purchase of any shoe containing GORE-TEX.® The second — which was much more effective — was a chance to enter an online sweepstakes to win a free trip for two to Everest Base Camp in Nepal.

The postcards and e-mails also contained PURLs with the recipient’s name followed by TakeMeToEverest.com (e.g., www.JohnASample.TakeMeToEverest.com). When customers clicked on the PURL, or typed it into their browsers, they were greeted with a welcome screen displaying their first names in large outlined letters in the sky over the mountains and the tagline “One small step could take you all the way to Nepal.” Additional text explained how they could enter a random drawing for a trip to Everest Base Camp.

After registering, visitors received a three-question, multiple-choice survey (“Do you own any of the following types of footwear that use GORE-TEX® fabric or technology?”, “Which of the following [activities] did you do in the last 12 months?” and “Thinking about the last trip you took for your own pleasure (not business), how would you best describe it?”). These questions were designed to both measure and build brand awareness and to test whether the category of casual-but-rugged shoes for adventure travel was worth the companies’ continued investment.

For additional personalization, the contest entry screen was pre-populated with the customer’s contact information. If anything had changed or was incorrect, the customers made corrections. “I loved that we could switch images based on gender and customize the site by using the consumers’ names,” Cook says. “That resonated well with customers. It was targeted without being intrusive.”

It can be difficult to reach people during the holiday season, a time of heavy retail marketing traffic, AGS’s Keenan notes. And yet, despite the competition for consumers’ attention, many customers found the chance for a trip to Everest Base Camp well worth the effort required to complete the short survey. In fact, the campaign received an 8.6-percent total response rate (5,160 visitors) with 73 percent (3,766 visitors) completing the survey and updating their profiles — giving EMS the added benefit of a cleaner database.

Keenan says that adding a PURL to the marketing mix makes it easier to measure the success of an individual campaign. With the PURLs, Cook was able to sit back and watch as a backend “dashboard” revealed moment-by-moment how the campaign was faring. Tucked away in her home office, Cook measured the number of people clicking through, reviewed their answers to the survey questions and even collected additional data, such as the number of people who came because they had received an e-mail vs. direct mail, what time people logged in, how long they stayed and what browser they were using, among other things.

Through the answers to the survey questions, Cook also learned of people’s preferred outdoor activities and their favorite types of vacations. She also could determine how many knew whether shoes they had previously purchased contained GORE-TEX® fabric. The results showed that more than half of the customers who responded were familiar with the GORE-TEX® brand and confirmed that travel-appropriate footwear continued to be a promising category. Thanks to these results, Gore’s wholesale brand partners, such as Merrell, are continuing to develop the adventure-travel shoes.

The dashboard also let Cook measure the campaign’s ROI in real time, helping her demonstrate a direct return on every dollar she spent. “The back end of a PURL campaign is a measurement powerhouse,” Keenan says. “You can track whatever you choose, including sales, cost per visit, cost per completed survey, cost per closed opportunity and gross profit.”

What made the “Take Me to Everest” marketing expedition such a success, according to Keenan, was the combination of a targeted database, good creative and a great call to action. The Nepal trip was an enticing incentive. And results of the “Take Me to Everest” contest were the best holiday gift Cook could have hoped for, she says.

The entire promotion cost only around $20,000. And for that investment, Gore was able not only to capture useful metrics directly from consumers, but also present a holiday gift to EMS and Merrell: important retail and wholesale customers. EMS saw increased traffic in its stores and got its database scrubbed. And Merrell saw a lift in sales of hiking shoes.

“The success of the campaign has given us credibility to try new things and present new opportunities to our customers,” Cook says.

And in so doing, Gore has proven that it’s a company that can take its partners to new heights.

Campaign Synopsis

Company Name: W.L. Gore & Assoc.
Marketing technology solution: Personalized URLs
Number of items mailed: 30,000 postcards and 30,000 e-mails
Target audience: Purchasers of outdoor footwear
Total cost: $20,000
Impact of solution: Generated a 16-percent average increase in sales of GORE-TEX® footwear made by Merrell compared to the same period the previous year.

Don’t use PURLs when:
1. You’re doing prospecting or lead generation
2. You don’t have a targeted database of customers
3. You don’t have a good incentive or call to action
4. Your survey has more than five questions
5. Your landing page is hard to navigate
6. Your survey questions are overly aggressive

We thought print was dead? (video)

Tuesday, January 12th, 2010

(Greenville AAF presents the 2010 Addy Awards – Print meets Social Media Spoof on Mac commercials featuring Beau Phillips and Rebecca Ragland)

How to figure Direct Mail vs. Email ROI

Monday, January 11th, 2010

Last week, a client asked me to help them get a better grasp on their marketing spend and their internal clients lofty expectations regarding direct mail vs. email ROI.  With their input, I crafted the attached, simple, spreadsheet to help them understand, and hopefully explain the ROI on any given campaign they launch.

If you’d like to use it to plan your own campaigns – just click here to download it.

This is how the sheet works:

  • Put in the size of your mailing list (number of contacts).
  • Put in your budget (how much you want to spend).
  • Put in the price of the product being sold, and the cost per unit.  This gives you the net revenue per order.
  • (print) Put in your postage cost per mail piece
  • (print) Put in your mail services fee (list prep etc)
  • (print) Put in your printing cost per piece.
  • (email) Put in any flat fees associated with each deployment.
  • (email) Put in the cost per recipient.
  • (email) Put in any additional programming or hosting fees
  • Put in your list fee.
  • Put in creative fees.  This is whatever cost you need to pay your agency or other professional to put the campaign together.

Questions? Drop me a note

Cost Savings :: Distribution Based Opportunities

Friday, January 8th, 2010

distribution

Distribution Based Opportunities:

(part 5 in a series)

Perhaps on of the most overlooked of any “Brands” life-cycle is the distribution of the messaging material to consumers – be it in a traditional manner, or in a more technological advanced medium. My thought is that by forming a strategic relationship with a vendor with robust distribution channels already in place will not only reduce costs, but also have an additional benefit to the environment.

  • Leveraging technology to deliver personalized messaging

Partnering with a vendor that has a robust technological commitment will result in delivering personalized content across multiple distribution channels. Technologies such as Variable data printing and Cross-Media messaging (PURL’s) continue to lift response rates and provide a greater ROI across several metrics.

  • Optimizing regional/national/global distribution centers

With the continued globalization of the marketplace, distribution of marketing products continues to be a key area of “brand” spend. With the reduction of workforce, often time the logistics aspect is delegated to internal logistics specialists. By partnering with a best in class vendor, with a broad regional/national/global footprint you can optimize and ensure that marketing material can be produced near its final destination, creating unique opportunities for cost savings.

  • Utilizing a Hy-Pod or POD material management model

Throughout a brands lifecycle, product demand can be tracked, and managed. Product launches often time require shorter runs to establish a presence without committing to a large inventory. As the brand life-cycle continues to grow, the material demands will also increase, allowing for the ability to optimize spend by ordering more, and as the brand matures, the ability to revert back to a POD model. As the chart below illustrates, by partnering with a vendor that has the ability to meet these demands without outsourcing, at multiple distribution points regionally/nationally/globally ensuring quality creates unique opportunities for cost savings.

hypod2

  • Environmental impact

As companies and brands continue to promote a triple bottom line (People/Planet/Profit) they need to understand the impact that distribution plays. Partnering with a vendor that has a robust regional/national/global presence ensures that products are produced near their final destination, increasing not only speed to market, but reducing the environmental impact of shipping. In addition, by having multiple distribution/production hubs, substantial cost saving may be found on shipping charges.

Questions? Drop me a note!

Cost Savings :: Vendor Based Opportunities

Wednesday, January 6th, 2010

vendor

(part 4 in a series)

Vendor-based cost reduction opportunities

Both large and small consumer-facing companies never “go it alone” where the creation/production of the “brand” and its marketing materials is concerned, but the drive for cost-reduction in the current economic climate encourages rethinking of traditional choices for vendor relationships. My thought is that a more strategic use of vendors not only reduces costs, but it can significantly improve the quality and consistency of marketing materials and ensures that they are deployed with agility and timeliness on a regional, national or global level worldwide (more in this in the next post). And this idea is based on proof that in the production of marketing materials, the consolidation/optimization of vendors works where it matters most: driving cost savings.

  • Optimizing broad segments of the process

Not simply “outsourcing” but the purposeful aggregation of tasks within a vendor that can streamline the process without sacrificing quality; in fact, quality is improved along with cost reduction when the vendor is both broad based in capabilities and expert in those tasks (see earlier post about printers re-inventing themselves).

  • Processes executed regionally/nationally/globally

The production of marketing collateral involves multiple small steps that must be executed in order; optimized use of vendors allows these processes to go on almost non-stop thanks to time-zone advantages. And the more geographically diverse a single vendor is, the more these processes are kept “in-house” within that vendor. This also minimizes the number of “handoffs” of materials among different entities, eliminating chances for slowdowns, redundancies and errors.

  • Leveraging regional/national/global advantages

Not doubting that it’s preferable to source goods and services more cheaply. It requires the understanding and balancing of several factors including, currency fluctuations, labor rates, material costs, and freight/shipping costs. And it requires a vendor with a large regional/national/global footprint.

Next up: Distribution based solutions

Questions? Drop me a note!